![]() ![]() ![]() ![]() Them both use online "Artificial Intelligence" customer support that is sooooo not. Microsoft's password recovery process isn't any more "think outside the box" productive than Facebook's is, and here's why. Made it possible to update this surprise change to my email address, I no longer remember its password, either. I, too, am unable to recover my Facebook password after a hack attempt forced a password change, because of this domain change to a email address used to create my Facebook account over 10 years ago. On the other hand, I discovered my former address already existing You could test it by logging into using your old password. Then theoretically, it's possible Microsoft converted your former address to. If you newly created your current "temp address" without getting "that name is already used" Microsoft terminated their domain and changed email addresses to their or domains. ![]()
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